How to Setup Your Business Settings

1. About Your Business

Go to Settings → About to set up your startup core information.

This section acts as your startup pitch page, which Venturz uses to create a public landing page for your business automatically.

You can enter your startup name, upload a logo, write your tagline, and describe what your business does. This page is shareable and helps you present your startup clearly to potential users, partners, or investors.

An image showing the option to set about section in Venturz platform

2. Connect Your Domain

Go to your Venturz dashboard, click on Settings, then navigate to the Domain section.

Enter Your Domain Name

In the domain field, enter your full custom domain (for example, yourstartup.com) and click Connect.

An image showing the option to set you domain in Venturz platform settings

Add DNS Records

Once you click connect, Venturz will show you a list of DNS records that need to be added. These records allow your domain to correctly point to your Venturz-hosted website.

An image showing the option to add DNS records to connect domain in Venturz platform settings

Update DNS in Your Domain Provider

Go to your domain provider (like GoDaddy, Namecheap, or Cloudflare). In your DNS settings, add the exact records provided by Venturz.

Wait for the Connection

After saving the records, it may take a few minutes for the changes to take effect. click on all set then your domain will be connected, and your website will go live using your custom domain.

Connect Your Email Domain

You can connect your email domain by entering it in the "Email Domain" field and clicking Connect.

Then, add the required records to your DNS settings. Once that's done, click All Set to finish.

*Note: You can connect unlimited domains. Just remember, each startup workspace needs its own separate domain

3. Branding

Go to Settings → Branding to manually customize the visual theme of your startup. You can set your brand’s primary and secondary colors, and choose the fonts used across your website.

These changes are automatically applied to your entire site, ensuring a consistent and professional look that aligns with your brand identity.

An image showing the option to set branding like colors, fonts, etc in Venturz platforms settings

4. Adding and Managing Team Members

Go to Settings → Team to manage your team members. This section lets you invite new team members by entering their email addresses and sending direct invitations to join your workspace.

You can also create custom email addresses using your connected domain. To do this, scroll to the bottom of the Team section and click "Add more address." Then fill in the required details—such as the team member’s name, sender title, and a custom email address linked to your domain.

An image showing the option to add people in Venturz platform settings

2. How to Edit Send and Reply Addresses for Any Inboxes

To customize how emails appear when sent by a team member:

  • Click on the team member's profile box.

  • You’ll see editable fields for Sender Name, Sender Address, Reply Name, and Reply Address.

Here’s what each field means:

  • Sender Name: This is the name that appears in the "From" field when emails are sent.

  • Sender Address: The part of the email before “@venturz.co”. For example, if you enter “support”, your sender address will be support@venturz.co.

  • Reply Name: The name shown if someone replies to your message.

  • Reply Address: The reply email address (usually the same as the sender address).

You can also remove the member or change their role from this panel:

  • Set them as an Admin (full access) or keep them as a Member (limited access).

After making changes, click Save to apply.

Assistant User (Internal Only)

The Assistant User appears by default in every team list. This is used internally by the AI Assistant to help with tasks like writing, content suggestions, or generating responses. It’s not an actual user and doesn’t require any edits or role changes.

5. Community Setup

In Settings → Community, you can manage how your community area functions. You can choose whether users are allowed to like or comment on posts. You can also add SEO information to help your community pages appear in search engine results.

Additionally, you can upload a logo or image that will be shown when someone shares your community link. You can also control what notifications you receive—such as comments, replies, reactions, or mentions—and how often you receive them. Notifications can be sent daily, weekly, or not at all, depending on your preference.

An image showing the community settings in Venturz platform

6. AI Assistant

Under Settings → AI Assistant, you can customize how the assistant works across your workspace. You can update its instructions to align with your business tone or communication style. You can also choose the AI model you prefer, such as GPT-4o, GPT-4o-mini, GPT-4.1, or GPT-4.1-mini.

Venturz also provides different types of AI bots for specific use cases like content writing, customer support, or marketing tasks.

You can even choose whether the AI should automatically reply to live chats and emails or if it should only generate drafts for you to review and send manually. This helps streamline communication while giving you full control.

An image showing the option to use AI assistant in Venturz platform

2. Built-in AI Bots You Can Enable

Venturz provides a wide range of built-in bots designed to help you with different tasks. These bots are ready to use and cover everything from content creation to media generation.

Here are the available bots:

1. Image Generator

Use this bot to create unique, AI-generated images just by describing what you need in a sentence or two. Perfect for blog thumbnails, product visuals, hero banners, and social media content—no design skills required.

For example, we gave it this prompt:
“Create an illustration of a cozy coffee shop in the mountains.”
And the AI generated a stunning image that matched the description beautifully.

You’ll find the generated image added below.

2. Presentation Video Generator

This bot turns your script or content idea into a presentation-style video. It auto-generates slides, adds transitions, and creates a narrated video that looks polished—ideal for pitches, product demos, or onboarding content.

3. Graphics & Creatives Generator

This bot helps you design eye-catching banners, promotional graphics, and social media creatives in seconds. Whether you're running a campaign or launching a new product, just describe what you want, and the AI will generate a polished design for you.

For example, we used this prompt:
“Design a social media post banner for a 50% off summer sale.”
The result was a vibrant and professional-looking graphic ready to share instantly.

The generated creative will be shown below.

4. Video Generator

Unlike the Presentation Video Generator, this tool creates general-purpose videos. Just give it a topic or a short script, and the AI will generate a video using animations, transitions, and stock visuals. Perfect for product explainers, promos, or reels. The video will automatically appear inside the Pages section as a new page—ready for you to edit, share, or publish.

5. CSV Generator

Use this bot to create CSV files instantly. Whether you're building a product list, contact sheet, or dummy data for testing, just tell the bot what type of columns and rows you need—it will generate a CSV that you can download or connect directly to your project.

6. No Code Page Generator

This bot creates complete website or landing pages without you needing to code. Just describe the type of page (e.g. “Homepage for a pet grooming business”) and the AI will build it using Venturz’s website builder blocks—including text, layout, and basic images.

7. Custom Code AI Generator

This bot generates a complete landing page inside a built-in code editor—based entirely on your prompt. It writes custom HTML, CSS, and JavaScript, including tailored copy for your specific startup or idea. Perfect for founders who want a fast, editable starting point for a fully coded page—no need to write everything from scratch.

How to Create a Custom Bot in Venturz

With custom bots in Venturz, you can build your own assistant that responds just the way you want. Whether it’s for answering FAQs, helping customers, or handling internal queries, you control how the bot behaves.

Step-by-step Instructions:

1. Go to Settings → AI Assistant

In the sidebar of your workspace, click your profile picture (bottom left), then go to Settings. From there, select AI Assistant.

Click “Create Custom Bot”

This will open a form where you’ll set up the bot’s details.

An image showing the option to create custom bot in Venturz platform

2. Enter the Bot Name, Description, and Instructions

  • Bot Name: This is what your bot will be called inside the assistant.
  • Description: Write a short explanation of what this bot does.
  • Instructions: Add specific guidelines for how the bot should respond.

Example: “Act like a marketing expert and answer using friendly tone.”

3. Choose a Category

You’ll see a dropdown labeled “Category.” This helps organize your bot based on its purpose. You can pick from:

  • Custom: If it doesn’t fit any predefined group
  • Entertainment: For fun and creative bots
  • Productivity: For tools that help with tasks or time management
  • Lifestyle: For hobbies, routines, or daily us
  • Health: For wellness or medical-related bots
  • Finance: For money, budgeting, or investment help
  • Others: General use bots that don’t fit any category

Choose the one that best matches what your bot will do.

4. Select Bot Resources

In this section, you’ll decide what content your bot should learn from or refer to when answering:

  • Static: Upload documents like PDFs, webpages, or text files.
  • Dynamic: Connect to real-time API data sources.
  • Integration: Use this to link your bot to third-party tools or platforms.

For most users, uploading a doc or webpage link under “Static” is enough to get started.

5. Set Bot Access

This controls who can use your bot:

  • Private: Only you can use this bot inside your assistant.
  • Public: Everyone in your workspace will see and be able to use this bot when they open the assistant.

Use Private for testing or internal use, and Public if it’s ready for team-wide access.

6. Click Save

Once everything is filled out, click Save at the bottom. Your bot will now appear in your AI Assistant and behave based on how you set it up.

For example, if you want a bot that answers Help Center questions, you can provide all your Help Center content. The bot will then use that information to respond accurately when users ask related questions.

You can also set your custom bot as the default assistant so it’s used across your workspace.

7. Live Chat

In Settings → Live Chat, you can enable or disable the live chat feature for your website. When enabled, a chat box will appear at the bottom of your website, allowing visitors to message you directly. This is useful for answering questions, offering support, or converting visitors into leads.

An image showing the live chat option in Venturz platform

Enable Live Chat for Specific Pages

You can also control the live chat setting per page.

Here’s how:

  1. Go to Pages and open any page you want to edit.

  2. Click the three-dot menu in the top-right corner and choose Page Settings.

  3. Scroll down and open Advanced Settings.

  4. Toggle the Live Chat option on or off based on your preference.

  5. Click Save to apply the change.

8. Connecting Social Networks

To connect your social media accounts, go to Settings → Social Networks. You can connect platforms like Facebook, LinkedIn, Instagram, and others.

When you click to enable a platform, a login window will appear so you can authenticate the connection. A green icon means the platform is successfully connected, while a grey icon means it hasn’t been authenticated yet. Once connected, you can publish and schedule posts directly from Venturz.


Why am I getting error connecting my Facebook pages?


Sometimes even though all necessary permissions are granted and the user has page admin access, Facebook’s API doesn't return the Page list due to the way the IG and FB accounts are connected via the business integration.

👉 Here's a detailed guide to troubleshoot your Facebook & Instagram connections

Once the IG and FB connections were reset and re-established, the pages will began appearing correctly in Venturz.

An image showing the option to connect social network in Venturz platform settings

9. Connect Social Listening Tool

Also in the Social Networks section, you'll find the option to track keywords using the Social Listening tool. You can enter brand names, keywords, or hashtags that you want to monitor across platforms like Twitter, Reddit, blogs, and forums. You can select multiple platforms for broader coverage.

When a keyword is mentioned, you’ll receive email notifications. All collected data is stored in your database, where you can view it later for insights and analysis.

An image showing the option to connect social listening tool in Venturz platform settings

10. Security

In the Security section, you can protect your site by blocking specific visitors or IP addresses. This is helpful if you experience spam, abuse, or unwanted activity. Blocking is simple and can be updated at any time.

An image showing security settings like block visitors or block startups in Venturz platform settings

11. Email Templates

Under Settings → Email Templates, you can view and customize the automatic emails your platform sends. This includes password reset emails, reminders, and onboarding messages etc. You can edit existing templates or create new ones to match your brand voice and communication needs.

An image showing the option to select email templates in Venturz platform settings

12. API Access (Inbound)

Venturz platform API access option

If you want to send data into Venturz from other platforms (e.g., Pabbly, Payhip, Eventbrite, etc.), use the Venturz REST API.

What can you do with the API?

The API allows you to:

  • Add contacts or leads from external tools into Venturz

  • Create CRM records directly from your own app

  • Sync signups from third-party forms

  • Trigger automations or campaigns from external activity

  • Feed data into your dashboards or customer profiles

1. Authentication (Login Integration)

Venturz platform Authentication (Login Integration) option

This feature lets you control how your users log in if you're running an external platform outside Venturz.

  • URL: This is the login link where you want users to be sent.

  • Login Button Text: This is what will appear on the login button (e.g., “Login to Dashboard”).

If you’re integrating Venturz with your own app or SaaS dashboard, this option helps connect the login flow.

How You Can Set up Other Tools to Push Contact Data Into Venturz  Using Our API

1. Trigger Webhook in Your Automation Tool

Start with a webhook trigger to catch the event (e.g. form submission, widget click, Payhip sale, etc.).

2. Use API Action in Your Workflow

After the trigger, add an API module (API Request) to your workflow.

3. Configure API to Venturz

  • Method: POST

  • Endpoint URL: https://api.venturz.co/v1/startups/{yourStartupId}/customers
    (replace {yourStartupId} with the actual ID found under Settings > API in your Venturz workspace)


  • Authentication: Choose "No Auth" but add a header with "Key: Authorization" and "Value: Bearer YOUR_API_SECRET_KEY" (get it from Settings > API)

4. Body / Payload Format

Use  raw JSON  and format it like this: {"email": "user@example.com","firstName": "John","lastName": "Doe"} (you can map fields dynamically from the webhook trigger data)

(you can map fields dynamically from the webhook trigger data)

2. Webhooks (Outbound)

Venturz platform Webhooks option

A webhook is used to send data out of Venturz when a specific action happens—like a form submission, purchase, or signup. It pushes real-time updates from Venturz to your other tools.

What can you do with Webhooks in Venturz?

Use webhooks when you want to notify or update other platforms automatically. For example:

  • Send lead info to Google Sheets when a user submits a Venturz form

  • Notify a Slack channel when someone registers for your event

  • Update external tools like Notion or Airtable when a contact completes an automation

  • Log CRM activity into a third-party dashboard

  • Trigger workflows in tools like Zapier or Make based on events in Venturz.

Note: Webhooks are for pushing data from Venturz to other apps.

How to use it:

  1. Go to Settings → API Access

  2. Scroll to the Webhooks section

  3. Click “Add Webhook”

  4. Enter the Webhook URL from your third-party tool (for example, Zapier, Integromat, or your app’s backend)

  5. Venturz will start sending updates whenever your selected actions occur

This makes it easy to turn external events into internal marketing actions—without needing to manually copy anything.

Webhook Events Currently Supported:

  1. CUSTOMER_CREATED


  2. CUSTOMER_REGISTERED


  3. PURCHASE_COMPLETED


  4. INVOICE_PAID


  5. STRIPE_INVOICE_PAYMENT_FAILED


  6. USER_PLAN_CREATED


  7. METRIC_USED


  8. CUSTOMER_SUBSCRIPTION_DELETED


  9. METRIC_ALLOWED_LIMIT_REACHED


  10. PRODUCT_PURCHASED


  11. SUBSCRIPTION_RENEWED


  12. SUBSCRIPTION_CANCELLED


  13. BILLING_CYCLE_RECORD_CREATED


  14. USER_PLAN_CANCELLED


  15. USER_PLAN_ENDED


  16. PURCHASE_REQUEST_RECEIVED

3. Proxies (Advanced Use)

Venturz platform Proxies option

Proxies are usually for developers. They allow API requests to pass through a specific server.
This is only useful if you're routing requests through secure systems or building something custom.

You can click “Add Proxy” if you’ve been given proxy details by your tech team or integration partner.

4. Startup ID & API Access Key

Venturz platform Startup ID & API Access Key option

To securely connect with other tools, Venturz gives you two things:

  • Startup ID: A unique code that identifies your startup

  • API Access Key: Like a password for integrations—it verifies that your request is safe and allowed

You’ll use these when connecting Venturz with external tools via APIs. Make sure not to share your access key publicly.

5. Swagger UI – Full API Documentation

Venturz platform Swagger UI – Full API Documentation option

You’ll see a link to Venturz’s API docs via Swagger UI:

👉 https://api.venturz.co/documentation

If your developer wants to read/write data to/from Venturz (e.g., create users, pull form submissions, post new events), this is where they’ll find all the instructions.

6. Create or Manage API Keys

Venturz platform Create or Manage API Keys option

If you want to create different keys for different tools (or revoke one), you can:

  • Click “Create API Access Key”

  • Use the key in your third-party tool

  • Revoke keys anytime for security

Each key works like a permission slip to access your Venturz account from the outside—so only give them to trusted platforms.

7. User Observer – Track User Activity on Your Website

The User Observer lets you track what users are doing on your own website. It’s a small script you add to your site that sends data to your Venturz dashboard.

With it, you can:

  • See which pages your visitors view

  • Monitor how long users stay

  • Track specific actions (clicks, video plays, form fills)

This is especially useful when you're running campaigns or want to monitor how leads interact with your landing pages before they convert.

You can use this data to build smarter segments, automate follow-ups, or simply understand your audience better.

13. Control Notifications

Venturz gives you full control over how and when you get notified about important updates from your Community and Inbox. You can decide what you want to be notified about and how often you want to receive those updates.

Community Notifications

In this section, you can control the alerts you receive about your community activity—like posts, comments, or mentions.

1. Set Frequency

Choose how often you want to get email notifications about community activity:

  • Instantly (as soon as something happens)

  • Daily (once a day summary)

  • Weekly (once a week summary)

  • Never (disable all community emails)

2. Choose What to Include:


Toggle ON or OFF the types of community updates you'd like to receive:

  • Comments – When someone comments on a post

  • Replies – When someone replies to you

  • Reactions – When users react (like, love, etc.) to your posts

  • Mentions – When someone tags or mentions you in a post

This helps you stay in the loop without being overwhelmed by too many emails.

Inbox Notifications

Below the community section, you’ll find settings for your Inbox notifications. This works the same way—you can:

  • Set how often you want updates for new messages

  • (Upcoming updates may let you choose types of inbox alerts to include)

This ensures you don't miss important customer messages or new leads.

Frequently Asked Questions

Is the venture name and tagline set during signup final?

Not at all. You can change your venture name, tagline, branding elements, and even SEO titles anytime from the platform.
Feel free to experiment while setting up — you can update everything later once you’re clear on your direction.

Can I use a subdomain or subdirectory for hosting my Venturz website or community?

  • Subdomains (e.g., community.mydomain.com): Fully supported. You can connect them via CNAME in your DNS settings.

  • Subdirectories (e.g., mydomain.com/community): Not natively supported, but can be handled via reverse proxy or SSO redirection, depending on your setup.

Can't find the solution to your problem and feeling stuck?

No worries at all! We're here to help you out. You can easily reach us in two ways: either by sending an email to support@venturz.co or by clicking on the live chat button located in the right bottom corner of your screen. Don't hesitate to get in touch with any questions you might have!