How to Setup Your Business Settings

The Community feature in Venturz lets you engage with your audience directly on your platform. You can post updates, share content, start discussions, run polls, host live streams, and more—all in one place. Here's how to set it up and use it effectively.

1. About Your Business

Go to Settings → About to set up your basic business information. Here, you can enter your startup name, upload your logo, write a tagline, and add a short description of your business. This information appears across your public pages and helps present your brand professionally to visitors and users.

An image showing the option to set about section in Venturz platform

2. Connect Your Domain

Go to your Venturz dashboard, click on Settings, then navigate to the Domain section.

Step 1: Enter Your Domain Name

In the domain field, enter your full custom domain (for example, yourstartup.com) and click Connect.

An image showing the option to set you domain in Venturz platform settings

Step 2: Add DNS Records

Once you click connect, Venturz will show you a list of DNS records that need to be added. These records allow your domain to correctly point to your Venturz-hosted website.

An image showing the option to add DNS records to connect domain in Venturz platform settings

Step 3: Update DNS in Your Domain Provider

Go to your domain provider (like GoDaddy, Namecheap, or Cloudflare). In your DNS settings, add the exact records provided by Venturz.

Step 4: Wait for the Connection

After saving the records, it may take a few minutes for the changes to take effect. click on all set then your domain will be connected, and your website will go live using your custom domain.

3. Branding

In Settings → Branding, you can manually customize the theme of your startup. This includes setting your brand's primary and secondary colors, choosing the fonts used across your site. These options help you keep your website design consistent with your brand identity and give your pages a professional, personalized look.

An image showing the option to set branding like colors, fonts, etc in Venturz platforms settings

4. Adding and Managing Team Members

Go to Settings → Team to invite new team members. You can enter their email addresses and send them direct invitations to join your workspace.

You also have the option to create a custom email address using your domain. To do this, scroll to the bottom of the Team section and click "Add more address." Then, fill in the details like name, sender title, and their new custom email address using your domain.

An image showing the option to add people in Venturz platform settings

5. Community Setup

In Settings → Community, you can manage how your community area functions. You can choose whether users are allowed to like or comment on posts. You can also add SEO information to help your community pages appear in search engine results.

Additionally, you can upload a logo or image that will be shown when someone shares your community link. You can also control what notifications you receive—such as comments, replies, reactions, or mentions—and how often you receive them. Notifications can be sent daily, weekly, or not at all, depending on your preference.

An image showing the community settings in Venturz platform

6. AI Assistant

Under Settings → AI Assistant, you can customize how the assistant works across your workspace. You can update its instructions to align with your business tone or communication style. You can also choose the AI model you prefer, such as GPT-4o, GPT-4o-mini, GPT-4.1, or GPT-4.1-mini.

Venturz also provides different types of AI bots for specific use cases like content writing, customer support, or marketing tasks.

You can even choose whether the AI should automatically reply to live chats and emails or if it should only generate drafts for you to review and send manually. This helps streamline communication while giving you full control.

An image showing the option to use AI assistant in Venturz platform

7. Live Chat

In Settings → Live Chat, you can enable or disable the live chat feature for your website. When enabled, a chat box will appear at the bottom of your website, allowing visitors to message you directly. This is useful for answering questions, offering support, or converting visitors into leads.

An image showing the live chat option in Venturz platform

8. Connecting Social Networks

To connect your social media accounts, go to Settings → Social Networks. You can connect platforms like Facebook, LinkedIn, Instagram, and others. When you click to enable a platform, a login window will appear so you can authenticate the connection. A green icon means the platform is successfully connected, while a grey icon means it hasn’t been authenticated yet. Once connected, you can publish and schedule posts directly from Venturz.

An image showing the option to connect social network in Venturz platform settings

9. Connect Social Listening Tool

An image showing the option to connect social listening tool in Venturz platform settings

Also in the Social Networks section, you'll find the option to track keywords using the Social Listening tool. You can enter brand names, keywords, or hashtags that you want to monitor across platforms like Twitter, Reddit, blogs, and forums. You can select multiple platforms for broader coverage.

When a keyword is mentioned, you’ll receive email notifications. All collected data is stored in your database, where you can view it later for insights and analysis.

10. Security

In the Security section, you can protect your site by blocking specific visitors or IP addresses. This is helpful if you experience spam, abuse, or unwanted activity. Blocking is simple and can be updated at any time.

An image showing security settings like block visitors or block startups in Venturz platform settings

11. Email Templates

Under Settings → Email Templates, you can view and customize the automatic emails your platform sends. This includes password reset emails, reminders, and onboarding messages etc. You can edit existing templates or create new ones to match your brand voice and communication needs.

An image showing the option to select email templates in Venturz platform settings

Can't find the solution to your problem and feeling stuck?

No worries at all! We're here to help you out. You can easily reach us in two ways: either by sending an email to support@venturz.co or by clicking on the live chat button located in the right bottom corner of your screen. Don't hesitate to get in touch with any questions you might have!